Erica deVry, Big4.com Staff Reporter

The Sompo Japan Insurance, Inc. has selected Accenture and the newly improved version of Accenture Claim Components Solution to administer its automobile division’s first insurance claims notice program. The Accenture Claim Components Solution is basically designed to assist insurers in improving their efficiency and lessening the claims-handling operation expenses whilst increasing customer satisfaction. Sompo Japan Insurance, Inc. will utilize Accenture Claim Components Solution that will characterize an improved user interface and presents an automated "question and answer" architecture which is crucial to the flexible first-notice-of-loss capture.

Over 300 core insurance claims dealings can be supported by the Accenture Claim Components Solution. This solution can also integrate with a complete series of claims interfaces, which includes third-party systems, agent portals, and policy management system. Around 65,000 insurance claims managers are currently using this Accenture Claim Components Solution to process around 40 million claims per year throughout the world. Half of the top 10 insurance carriers of United States and many of the leading insurers in Europe are also utilizing the Accenture Claim Components Solution.

Hiroyuki Tokuoka, General Manager, Sompo Japan, said “Flexible, adaptive claims applications are key to the quality of service our customers expect at first notice of loss and to help ensure prompt and fair claims settlement”. He further mentioned that they have chosen Accenture for its quality of understanding the insurance claims managing process and its global experience on implementation of the core insurance systems.