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The Art of Conducting A Consulting Project Interview – Includes Active Listening

By Michael VanBruaene, Big4.com Guest Blogger

When conducted correctly a consulting project interview will result in more than just useful information directly linked to a question or a form to be completed.  Properly conducted interviews will go a long way in building client confidence that you are competent; and that you will deliver what is required from the objectives of the consulting project.  And you will have enhanced your relationship with the client. This can be essential for a successful project particularly those that will result in providing the client with contentious, controversial or negative information and/or that will require substantial changes in its operations.

Here are some useful tips.  You may have others that you follow.

  • Be Actively Interested
  • Confidentiality
  • Your Interviewee Will Talk With Other Employees
  • Prepare In Advance
  • Review With a Colleague
  • Research The Interviewee
  • Visualize The Interview
  • Make the interviewee comfortable
  • Interviewee Questions
  • Progress From the General and Non-Controversial to Specific and More Controversial Questions
  • Actively Listen
  • Use Two Interviewers
  • Type Your  Notes In Most Instances
  • Anything Else?

For details go to http://www.advancingyourorganization.com/?p=1261

Michael VanBruaene was a KPMG Director and blogs at  Michael VanBruaene Organization Performance Improvement Services – Advancing Your Organization (www.AdvancingYourOrganization.com). He can also be contacted at mvanbruaene@pacbell.net.

 

 

 

 

 

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