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Additional Sites to Extend U.S. Department of State Global Supply Chain Program With Accenture’s Help

By Rob Starr, Content Manager

Ron Ash, who leads Accenture’s work with the State Department, took some time to answer a few questions for us about his company’s Integrated Logistics Management System (ILMS) which streamlines logistics support for diplomats and embassies across the globe. Accenture and ILMS recently helped the Department to extend the ILMS program to more than 200 additional sites in its global network and enhance program functionality by adding fleet and expendables management modules.

What is the Integrated Logistics Management System?

The Integrated Logistics Management System (ILMS) empowers logistics professionals at the State Department with the tools needed to execute the Department’s mission—and to support the foreign affairs activities of other U.S. entities overseas as a shared service—with new levels of efficiency and accountability, achieving over $319 million in savings to date with projected additional savings of $154 million annually.  The flexible logistics infrastructure empowers over 35,000 users in procurement, warehousing, transportation, and property management operations across 260 posts in 175 countries.

What need does it serve?

ILMS transformed supply chain operations at the Department of State from complex, disconnected and manual logistics processes support by more than 25 antiquated IT systems into a single, enterprise-wide integrated management system that has helped turn

Ron Ash

Ron Ash

a geographically dispersed workforce into a worldwide supply chain team.

Why was an expansion needed?

The expansion to include new capabilities for fleet and expendables management helps the Department meet a federal mandate to implement a fleet management information system, streamlines end-to-end supply chain management functions and strengthens internal controls for specific types of property, and enables data collection and analytics to identify potential operational improvements.

What are these expansions about?

The expansion includes delivering new modules for fleet and expendables management to over 200 sites, where logistics professionals now have the tools to manage motor pool operations and maintain their stock of expendable supplies using a standard, integrated system.

 What are the other takeaways from the announcement?

Expansion of the ILMS platform to include these new capabilities has enabled greater visibility into real-time operations and is helping the Department identify opportunities for increased efficiencies and cost savings.

What’s in the future?

An engine for collaborative innovation and efficiency, ILMS not only provides the functionality to support day-to-day operations, but also stores critical data that promotes enterprise-wide analysis. Logistics professionals around the world are beginning to capitalize on the full promise of ILMS: capturing data-driven insights to spot trends, identifying opportunities for improvement or cost savings, piloting and evaluating the success of new initiatives, and further standardizing processes and systems so that the entire Department may benefit.  ILMS has revolutionized the State Department’s ability to provide a wide range of high-quality services at the lowest possible cost, providing invaluable support for the Department’s critical mission and establishing an innovation platform for driving continued savings and introducing leading capabilities in the areas of mobility, analytics and cloud computing.

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