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Autonomic and Cognitive Technologies Get Boost From Deloitte and IPsoft

Jonathan Crane

By Rob Starr, Big4.com Content Manager

A new alliance between Deloitte and IPsoft  will develop go-to-market strategies and consulting services  around IPsoft’s autonomic and cognitive solutions – IPcenter and Amelia.  Deloitte will add their consulting expertise to the mix in the hope of establishing industry-focused solutions to resolve known IT pain points for clients. IPsoft’s Chief Commercial Officer Jonathan Crane, supplied us […]


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6 ways in which what clients (really) want has changed

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Many years ago, I gave a conference speech on client service. The audience was full of accountants and lawyers, and as part of my preparation, I had asked some of their clients how they would define great service.

The replies were not surprising:

being accessible and responsive
being proactive and taking the initiative
giving value for money
initiating timely conversations – particularly around fees
being personable […]


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PwC’s Work-life 3.0: Understanding How We’ll Work Next

Justin Sturrock

By Rob Starr, Big4.com Content Manager

To understand the future of work, PwC looked at the shifting dynamics and the state of jobs presently as well as where they appear to be going. Work-life 3.0: Understanding How We’ll Work Next also looked at the ways employers can get the most from tomorrow’s workforce. Justin Sturrock, partner, people & organization leader, PwC, […]


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How to build rapport with a prospect during the sales process

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Rapport is a key ingredient to succeeding in making a sale. It’s not something you can force, but it certainly can be nurtured. In this article, I explain how you can develop rapport with potential clients.

To start with: What is rapport?

You are ‘in rapport’ with someone when the relationship between you is harmonious and understanding.  It starts to develop when […]


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Biggest Obstacle To Going Public Is Timing The Market: Deloitte Poll

Heather Gates

By Rob Starr, Big4.com Content Manager

A new poll from Deloitte  reports over  one-third of companies see timing the market as the largest issue  when considering an initial public offering (IPO). Conducted during a “Deloitte Dbriefs” webcast zeroing in on today’s market and legislative environment for IPOs, the poll  queried 3,000 executives across a variety of industries. Mohana Dissanayake, partner and […]


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Not Just Another Brick In The Wall

Paul C Palmer

By Rob Starr, Big4.com Content Manager.

Every successful company has more than a few pieces to the completed puzzle and the people are always an invaluable part of their good fortunes. The folks they bring on often have a wealth of life experiences that help to shape their professional lives and quite often it’s these personal backstories that have fueled professional […]


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#AFSFedPulse compiles wish list for govt apps and mobile services

Kathy Conrad

By Rob Starr, Big4.com Content Manager

Governments are investing in digital and deploying interactive, analytic and mobile capabilities to better engage people. But do priorities align with citizen expectations? What’s more important to the average person: cutting costs or being on the cutting edge? Kathy Conrad, Director of Digital Government at Accenture Federal Services, helped us understand the findings from a […]


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EY gets conversational

David Nichols

By Rob Starr, Big4.com Content Manager

EY is preparing for conversational commerce – intelligent, conversational messaging experiences for customer self-service . The technology enables transactions through conversations on messaging and voice interfaces. It resolves common requests and allows for self-service with a combination of machine learning and automation. The platforms better service consumers and reduce costs. David Nichols, EY […]


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Leaving U.S. “Bubble” Rekindles Democratic Spirit For Entrepreneur

Dana Buchawiecki

By Rob Starr, Big4.com Content Manager

Like a lot of other interesting and novel ideas, the impetus for the innovative website 4US.com sprung from an unusual source.

“Being  a part of Hurricane Katrina lit the fuse for something bigger,” founder and CEO  Dana Buchawiecki says from Dubai where he’s currently  the Director Middle East and Africa MV Global Transport Logistics.

“The fire […]


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What’s Old Is New Again: Book Explains Trump’s Success

Geoff Blades

By Rob Starr, Big4.com Content Manager

Ask anyone in business and they’ll tell you not to fix what isn’t broken. That template blends well with politics and helps to shed some new light on one of the players in the race for the White House. The Trump Presidential Playbook: A Wizard’s Path to the White House by a former Goldman […]


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Organizations Need To Help Men Feel Comfortable Taking Parental Leave

Deepa  Purushothaman

By Rob Starr, Big4.com Content Manager

In an online poll of 1,000 employed American adults with employer benefits, Deloitte found  fewer than half of the respondents feel they work in an environment in which men are comfortable taking parental leave. As well,  64 percent of those surveyed say companies should offer men and women equal amounts of parental leave. Deepa Purushothaman, […]


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COSO Chair Talks About Update to its Enterprise Risk Management – Integrated Framework

Bob Hirth

By Rob Starr, Big4.com Content Manager

Originally formed in 1985, the Committee of Sponsoring Organizations of the Treadway Commission (COSO) is a voluntary private sector organization dedicated to  fraud deterrence, effective internal control and enterprise risk management. Recently,  they unveiled an update to its Enterprise Risk Management – Integrated Framework and are looking for  public comments on the  COSO website through […]


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COSO Looking For Public Comment On Enterprise Risk Management – Integrated Framework Update

Dennis Chesley

By Rob Starr, Big4.com Content Manager

Because risk management has grown more complex over the last decade, the Committee of Sponsoring Organizations of the Treadway Commission (COSO) is looking for public comment on the latest update to   Enterprise Risk Management – Integrated Framework.

Enterprise Risk Management — Aligning Risk with Strategy and Performance, will look at  organizational requirements to  improve both new […]


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Incoming U.S. Chairman at PwC steers into deeper diversity water

Tim Ryan

By Rob Starr, Big4.com Content Manager

When you talk with new incoming U.S. Chairman at PwC, Tim Ryan, about his plans when he takes the helm July 1st it’s immediately clear his vision will steer the organization from the well chartered shallows of inclusive waters  and out into the deeper perspective of open diversity oceans.

His new team will not just be […]


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Accenture Helps Fill Empty Seats in Classrooms

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By Rob Starr, Big4.com Content Manager.

The annual Public Sector Innovation Award, under the auspices of the Technology and Entrepreneurship Center at Harvard and sponsored by Accenture, is providing $10,000 to help advance a new online platform  that’s tapping unused capacity – empty seats – in higher education and vocational classrooms. ALEX (Anyone’s Learning Experience) has begun building partnerships with […]


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