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What is typically expected of me when I qualify in a Big 4 firm?

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In this blog post Heather Townsend shares an exclusive extract from the 2nd edition of ‘How to make partner and still have a life’ (Click here for a free sample chapter) to show what is typically expected from you when you qualify in a Big 4 firm.

In chapter 14 of ‘How to make partner and still have […]


The 5 key roles of successful team leaders

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There is more to making partner than winning work. You also need to be a leader within your firm, and this means having top-notch leadership skills.  A team leader has to play many different roles, and the best ones are extremely skilful people. In this article, taken from my book Poised for Partnership, I look at 5 key roles that […]


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Capgemini details corporations’ approach to innovation

Jerome Buvat

By Rob Starr, Big4.com Content Manager

Capgemini Consulting and Altimeter have released an update to their report from June 2015 detailing how corporations around the world approach innovation and the location of ‘hubs’ where organizations are gathering and building innovation centers.  New innovation centers from financial services companies dot the landscape as the industry competes against Fintech startups, with 42% […]


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5 Ps that always give time for business development

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You have a full client workload and a target of 6 hours a day of chargeable time. And yet, as part of your ambition to make partner, you need to build your own client portfolio. That’s a full time job by itself, and without black magic, there are only 24 hours in every day. How can you make time for […]


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Internal Audit At A Crossroads According To Report

Terry Hatherell

By Rob Starr, Big4.com Content Manager

The Deloitte research report – “Evolution or irrelevance? Internal Audit at a crossroads”    finds that more than half of Chief Audit Executives are not satisfied that their internal audit groups have the skills and expertise to deliver on stakeholder expectations. As well, 16 percent of respondents believe Internal Audit has little to no impact […]


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Autonomic and Cognitive Technologies Get Boost From Deloitte and IPsoft

Jonathan Crane

By Rob Starr, Big4.com Content Manager

A new alliance between Deloitte and IPsoft  will develop go-to-market strategies and consulting services  around IPsoft’s autonomic and cognitive solutions – IPcenter and Amelia.  Deloitte will add their consulting expertise to the mix in the hope of establishing industry-focused solutions to resolve known IT pain points for clients. IPsoft’s Chief Commercial Officer Jonathan Crane, supplied us […]


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6 ways in which what clients (really) want has changed

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Many years ago, I gave a conference speech on client service. The audience was full of accountants and lawyers, and as part of my preparation, I had asked some of their clients how they would define great service.

The replies were not surprising:

being accessible and responsive
being proactive and taking the initiative
giving value for money
initiating timely conversations – particularly around fees
being personable […]


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PwC’s Work-life 3.0: Understanding How We’ll Work Next

Justin Sturrock

By Rob Starr, Big4.com Content Manager

To understand the future of work, PwC looked at the shifting dynamics and the state of jobs presently as well as where they appear to be going. Work-life 3.0: Understanding How We’ll Work Next also looked at the ways employers can get the most from tomorrow’s workforce. Justin Sturrock, partner, people & organization leader, PwC, […]


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How to build rapport with a prospect during the sales process

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Rapport is a key ingredient to succeeding in making a sale. It’s not something you can force, but it certainly can be nurtured. In this article, I explain how you can develop rapport with potential clients.

To start with: What is rapport?

You are ‘in rapport’ with someone when the relationship between you is harmonious and understanding.  It starts to develop when […]


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Biggest Obstacle To Going Public Is Timing The Market: Deloitte Poll

Heather Gates

By Rob Starr, Big4.com Content Manager

A new poll from Deloitte  reports over  one-third of companies see timing the market as the largest issue  when considering an initial public offering (IPO). Conducted during a “Deloitte Dbriefs” webcast zeroing in on today’s market and legislative environment for IPOs, the poll  queried 3,000 executives across a variety of industries. Mohana Dissanayake, partner and […]


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Not Just Another Brick In The Wall

Paul C Palmer

By Rob Starr, Big4.com Content Manager.

Every successful company has more than a few pieces to the completed puzzle and the people are always an invaluable part of their good fortunes. The folks they bring on often have a wealth of life experiences that help to shape their professional lives and quite often it’s these personal backstories that have fueled professional […]


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#AFSFedPulse compiles wish list for govt apps and mobile services

Kathy Conrad

By Rob Starr, Big4.com Content Manager

Governments are investing in digital and deploying interactive, analytic and mobile capabilities to better engage people. But do priorities align with citizen expectations? What’s more important to the average person: cutting costs or being on the cutting edge? Kathy Conrad, Director of Digital Government at Accenture Federal Services, helped us understand the findings from a […]


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EY gets conversational

David Nichols

By Rob Starr, Big4.com Content Manager

EY is preparing for conversational commerce – intelligent, conversational messaging experiences for customer self-service . The technology enables transactions through conversations on messaging and voice interfaces. It resolves common requests and allows for self-service with a combination of machine learning and automation. The platforms better service consumers and reduce costs. David Nichols, EY […]


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Leaving U.S. “Bubble” Rekindles Democratic Spirit For Entrepreneur

Dana Buchawiecki

By Rob Starr, Big4.com Content Manager

Like a lot of other interesting and novel ideas, the impetus for the innovative website 4US.com sprung from an unusual source.

“Being  a part of Hurricane Katrina lit the fuse for something bigger,” founder and CEO  Dana Buchawiecki says from Dubai where he’s currently  the Director Middle East and Africa MV Global Transport Logistics.

“The fire […]


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What’s Old Is New Again: Book Explains Trump’s Success

Geoff Blades

By Rob Starr, Big4.com Content Manager

Ask anyone in business and they’ll tell you not to fix what isn’t broken. That template blends well with politics and helps to shed some new light on one of the players in the race for the White House. The Trump Presidential Playbook: A Wizard’s Path to the White House by a former Goldman […]


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