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Capgemini is a key IT services, consulting, and outsourcing firm with 91,000 people in 36 countries. Capgemini had 2009 revenues of EUR 8.7B, net profit of EUR 451MM. Capgemini’s four disciplines are Consulting, Technology, Outsourcing and Local Professional Services. In 1967, Capgemini formed in Grenoble, France as Sogeti. In 2000, Cap Gemini acquired E&Y Consulting to be Cap Gemini Ernst & Young. In April 2004, firm became Capgemini. Since December 2001, Paul Hermelin has been Capgemini’s CEO.
Consulting Services (Capgemini Consulting)
Consulting Services, down 7.5% like-for-like, now represents only 5.9% of Group revenues. The primarily victim of public sector budget cuts, it was the only one of the four businesses not to enjoy a return to growth in the last quarter. The 4.7% reduction in the headcount year-on-year enabled the utilization rate to remain high (66% in the fourth quarter), while selling prices stabilized and even increased slightly at the year-end, enabling Consulting Services to report the best operating margin for the year as a whole (10.9 %, down 0.5 points on 2009).
Technology Services (41.5% of Group revenues) remains the Group’s powerhouse, reporting like-for-like growth of 1.6%. Growth accelerated significantly in the second half, resulting in renewed recruitment but also a slight downturn in the utilization rate (79% at the year-end, 2 points below the end-2009 rate). Prices resisted well and stabilized towards the end of the year. At 6.7%, the operating margin is down 0.2 points on 2009, as the average cost of an employee increased slightly faster than prices invoiced.
Outsourcing Services (36.3% of total revenues) reported a drop of 3.2% like-for-like. This business was affected by a major contract in the United States entering the final phase and the austerity plan decided by the British government. The operating margin remained stable at 7.1%.
Local Professional Services (Sogeti)
Local Professional Services (Sogeti) is the third largest Group business, with revenues equal to 16.3% of total revenues, down 0.3% like-for-like, with once again a return to growth in the second half of the year. The utilization rate returned to a satisfactory level at the year-end (82.5%) and prices improved steadily throughout the period. Nonetheless, the operating margin fell 0.5 points to 9.2%, suffering from reduced business activity in the Netherlands where profitability was always above-average.
The Executive Committee has 13 members:
Chief Executive Officer
Consulting (Capgemini Consulting)
Strategy and Transformation
Business Process Outsourcing
Marketing and Communications
Global Sales and Portfolio
Application Services 1*
Local Professional Services (Sogeti)
Application Services 2**
Aymar de Lencquesaing
Corporate Vice President
* North America, United Kingdom, Asia-Pacific (excluding China) and the Financial Services sector
** France, Benelux, Nordic
Principal Group Directors
Country Board Sweden
Application Services France
Country Board, Netherlands
Country Board United States
Application Services Financial Services
Sogeti United States
Country Board United Kingdom
José Luiz Rossi
CPM Braxis Capgemini Brazil
Country Board Germany
Hans van Waayenburg
General Secretary of the Holding Company
Ethics and Compliance
Jean-Pierre Durant des Aulnois
Legal Affairs France
Delivery, Methodologies and Support
Alain de Marcellus
International Legal Affairs