Capgemini: Launches Digital Transformation Service

By Rob Starr, Content Manager, Big4.com

Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, today announced the launch of its new digital transformation offering for Utilities and the digital utilities transformation “User Group Forum”. The service is designed to accelerate the adoption of digital by Utilities, transform the way they interact with and understand customers, and drive efficiencies across their organization internally.

A recent study by Capgemini Consulting and the MIT Center for Digital Business* showed that whilst 87 per cent of Utilities believe digital is ‘a key driver of their business performance’, 62 per cent do not believe they are investing enough in digital transformation. By launching its Digital Utilities Transformation offering, Capgemini is focused on bridging this gap and ensuring utilities providers are ready to adapt to the disruptive change digital has initiated within the industry.

Philippe David, Senior Vice President, Utilities Leader for Capgemini Consulting comments: “The importance of digital to internal processes and external customer processes cannot be overstated. There is a significant and measurable performance advantage for those organizations that have a highly developed or mature approach to digital transformation. These high-performing companies — the ‘Digirati’ – outperform their industry competitors on multiple financial metrics. Our Digital Utilities Transformation offering helps these companies embrace digital, and initiate a cultural shift to a new operating level that delivers tangible business results.”

With more than 120,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want.

A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.