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Capgemini Signs Contract With London Councils
August 14, 2012
Capgemini has reportedly signed contracts with several of the largest councils in London. The technology solutions provider will provide IT services to nearly 2 million people working with these firms.
The councils include Barking & Dagenham and Havering. Capgemini will need to put a considerable amount of work into developing new IT infrastructures for its six new clients. However, these councils all have similar support structures, which will make it easier for Capgemini to implement a new solution.
One of the challenges Capgemini faces is developing a uniform architecture that will be shared by the councils. They are all using an Oracle Resource Planning software. However, they aren’t all using the same models, which makes it difficult for them to coordinate with each other or share resources.
Capgemini might be able to develop a single solution and customize it for each of their individual processes. Mike Suarez, the director of financial services for Lambeth, said he hopes all firms can use a single system to streamline the process.
This solution will enable them to save money and improve the way they do business with their customers. Many people are looking for real-time services, which Capgemini will provide.