Faced with ongoing economic challenges, declining voice and text revenues, and the need to address customers’ quality of service expectations on data-intensive networks, communications service providers (CSPs) are being compelled to consider revamping their operating models and adopting new transformational technologies to survive and thrive, according to a survey from Accenture (NYSE:ACN).
The survey confirmed that new technology introductions, quality [...]
Accenture (NYSE: ACN) has been awarded a 12-month contract for technology and management consulting services to reengineer and implement the way beneficiary programs are delivered in Punjab under the Aadhaar biometric identification program. The contract will help the State Government of Punjab identify eligible citizens and eliminate duplicate and incorrect records for the Department of Food and Civil Supplies.
Accenture (NYSE: ACN) and Rail Solutions, an SNCF subsidiary, today announced that they have successfully delivered a range of passenger-focused systems for new Italian rail operator, Nuovo Trasporto Viaggiatori (NTV). These include an advanced reservation and distribution platform, a revenue management system and a customer relationship management (CRM) system.
“NTV has been propelled [...]
Deloitte announced it is the recipient of two SAP® North America Partner Excellence Awards for 2013 in the categories “Top Support Services – Technical Quality” and “Top Services Partner – Strategic Industries.” Awards were presented by SAP Americas (NYSE: SAP) during the SAP North America Field Kick-Off Meeting (FKOM) 2013, held Jan. 22-24 in Las Vegas, to the top-performing [...]
Success in most organizations depends on the commitment and talent of its workforce. According to Deloitte’s third annual Human Capital Trends report, Leading Indicators, C-level executives need to take a critical look at how their company’s talent is driving its business and address seven specific issues in order to remain successful over the next 18 to 24 months.
The following [...]
By Rob Starr, Content Manager, Big4.com
After a slow and cautious 2012, mining M&A activity is expected to continue at a moderate and cautious pace in 2013 as metal prices stabilize and companies bet on a continued rise in commodity demand from countries such as China, according to the latest Mining Deals report by [...]
In line with its 100% digital brand strategy, Capgemini has completely renewed its website. This project involved not only the global corporate website, capgemini.com, but also the 28 other Capgemini and Capgemini Consulting local sites which have been simultaneously revamped.
Capgemini has chosen to design its site as an area for human dialogue, which invites users to talk to its [...]
Consumers are increasingly taking control of their entertainment experience, multitasking while watching television, integrating second screen devices into their viewing experience, and viewing more Internet-based content, according to a new survey released by Accenture.
The survey revealed that multitasking has grown substantially in the past year across all devices. In fact, more than three-quarters (77 percent) of all respondents reported [...]
Faced with ongoing economic challenges, declining voice and text revenues, and the need to address customers’ quality of service expectations on data-intensive networks, communications service providers (CSPs) are being compelled to consider revamping their operating models and adopting new transformational technologies to survive and thrive, according to a survey from Accenture.
The overwhelming majority (93 percent) of CSP [...]
Organizations continue to view Shared Services Centers (SCCs) as a value driver and are increasingly eager to develop new value processes, according to the results of Deloitte’s 2013 Global Shared Services Survey, which revealed that almost 100 percent of respondents (95 percent) believe that SCCs will continue to provide critical and high-value processes for their organizations.
The majority of survey [...]
Deloitte announced recently that the leadership of the Western Sydney office will transition to senior partner and leader of Deloitte’s national Motor Industry Services group, Danny Rezek.
Previously, Mr Rezek took his deep automotive experience to Horwarth Motor Industry Services where he continued to build his reputation around strong client service and understanding of the local, national, Asia Pacific [...]
After a slow and cautious 2012, mining M&A activity is expected to continue at a moderate and equally cautious pace in 2013 as metal prices stabilise and companies bet on a continued rise in commodity demand from countries such as China, according to the latest Mining Deals report by PwC.
There were 1,803 transactions in 2012 – the lowest level [...]
As more Americans spend their own money on healthcare, consumers are searching for reviews and ratings to guide their decision-making – but are not yet finding what they need, according to a new report released by PwC’s Health Research Institute (HRI). The analysis, titled Scoring Healthcare: Navigating customer experience ratings, finds companies that translate consumer feedback into improved [...]
Business is facing a world of volatility and uncertainty, which affects short-and long-term confidence and businesses’ willingness to invest and create jobs. Uncertainty over economic growth continues to be the main concern of CEOs with the majority of them saying they had some concern regarding economic conditions, according to the findings of a new report released by professional services firm [...]
For the second year in a row, Singapore is Asia’s leading city as reported in the Fifth Edition of PwC’s Cities of Opportunity study. Singapore climbed two places to 7th position out of 27 cities surveyed, ranking first in ease of doing business, and transportation and infrastructure.
City gateway is a new category, which measures a city’s global connections and [...]